Refund & Cancellation Policy
We want you to be confident in your investment. Here's everything you need to know about our refund process.
Last updated: June 1, 2025
01.Overview
At Coding Sharks, we are committed to delivering high-quality education. We understand that circumstances can change, and this policy outlines the conditions under which refunds may be requested.
02.Cooling-Off Period (Full Refund)
- You are eligible for a full refund if you cancel your enrollment within 7 days of payment, provided that fewer than 2 live classes have been attended.
- To initiate a refund within this period, email us at info@thecodingsharks.com with your enrollment details.
- Refunds under this clause will be processed within 7–10 business days to the original payment method.
03.Partial Refund (8–15 Days)
- If you cancel between 8 and 15 days of enrollment and have attended fewer than 4 live classes, you are eligible for a 50% refund of the course fee.
- No refund is applicable if more than 4 classes have been attended, regardless of the number of days since enrollment.
04.No Refund Conditions
- No refund will be issued after 15 days from the date of enrollment.
- No refund for students who have accessed more than 30% of the LMS course content.
- No refund for workshop, bootcamp, or short-term program fees once the program has commenced.
- No refund if enrollment was cancelled due to violation of our Terms & Conditions or Student Conduct policy.
- Processing fees, registration fees, and any third-party EMI charges are non-refundable.
05.Batch Transfer
Instead of a refund, students may request a one-time batch transfer to a future batch of the same course within 30 days of enrollment. Batch transfers are subject to seat availability and must be requested via email.
06.Course Cancellation by Coding Sharks
- In the rare event that Coding Sharks cancels a batch before it commences, enrolled students will receive a full refund or the option to transfer to another batch.
- If a batch is discontinued mid-way due to unforeseen circumstances, a pro-rata refund for the remaining sessions will be issued.
07.How to Request a Refund
- Email info@thecodingsharks.com with subject line: 'Refund Request – [Your Name] – [Course Name]'.
- Include your enrollment ID, payment receipt, and reason for cancellation.
- Our team will respond within 2 business days to confirm eligibility.
- Approved refunds are processed within 7–10 business days.
08.Disputes
If you believe your refund request was incorrectly denied, you may escalate by emailing info@thecodingsharks.com with 'Refund Dispute' in the subject line. All disputes are subject to the jurisdiction of courts in Indore, Madhya Pradesh.
Questions about this policy? info@thecodingsharks.com